Your roofing questions answered
At Jackson Roofing, we understand you might have questions about your roofing project. We pride ourselves on clear communication, traditional values, and commitment to excellence. Explore our FAQs to find answers about our services, process, and what makes us a trustworthy choice for your home in Sidmouth and East Devon.
Frequently asked questions
It all began with a simple idea fuelled by a deep passion for quality roofing. As a local business, Jackson Roofing prides itself on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence and fair pricing for our customers.
What roofing issues can Jackson Roofing fix, and what are your main services?
We cover a comprehensive range of roofing services including flat roofing (specialising in EPDM), re-roofing, slate and tiling, gutter cleaning and repairs, moss removal, chimney and lead work, as well as soffits and fascia's.
How does the process work to get a quote or start a roofing project?
Simply get in touch with us. We’ll arrange a visit to your home to assess the work required. You’ll receive a free, no-obligation quote within a few days, along with our honest, expert advice.
Do you offer a guarantee on your roofing work?
Yes, absolutely. We stand by the quality of our work and provide a guarantee on all our roofing services for your complete peace of mind. Your satisfaction and the longevity of our work are paramount.
Where does Jackson Roofing provide its services?
We are proudly based in Sidmouth, United Kingdom, and extend our expert roofing services across East Devon and the surrounding areas, bringing our quality workmanship right to your doorstep.
What makes Jackson Roofing a trustworthy choice for my roofing needs?
With over ten years of experience, Jackson Roofing is built on traditional business values and fair pricing. We're "people focused," dedicated to quality and integrity, ensuring reliable, high-standard workmanship on every project.
What are some common questions or concerns customers have before a roofing job?
Customers often ask about tidiness (we guarantee a clean site), guarantees (yes, we offer one), working from home (we minimise disruption), and property access (sometimes we need internal access, but will always inform you beforehand).
Do you provide emergency roofing repair services?
While our primary focus is scheduled projects, we understand emergencies happen. Please contact us immediately with details, and we’ll do our best to assist or advise you promptly on your urgent roofing needs.
Do you provide free advice even if I don't go with your service?
Yes, we always give honest, free advice without any obligation to proceed with our services. We believe in helping our community with expert insights into their roofing requirements.
Ready for reliable roofing?
We hope our FAQs have answered your questions. This is where our journey begins. Get to know Jackson Roofing and our commitment to quality, fair pricing, and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.